Returns & Refunds Policy

Last Updated: June 2025

At SlimbyRfit, we want you to love your purchase. If something isn’t right, we’re here to help.

Eligibility for Returns

To be eligible for a return, items must be:

  • Returned within 30 days of the delivery date
  • Unworn, unwashed, and in original condition
  • In original packaging with all tags attached

For hygiene reasons, we are unable to accept returns on items that have been worn, washed, or are not in their original condition.

Non-Returnable Items

The following items cannot be returned or exchanged:

  • Sale or discounted items
  • Gift cards
  • Items marked as final sale

How to Initiate a Return

To start a return, please contact us at support@slimbyrfit.com with your order number and reason for return. We will provide you with return instructions within 1–2 business days.

Please do not send items back without contacting us first.

Return Shipping

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in transit.

Refunds

Once your return is received and inspected, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that original shipping costs are non-refundable.

Exchanges

We offer exchanges for a different size or style, subject to availability. Please contact us at support@slimbyrfit.com to arrange an exchange.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or full refund at no cost to you.

Contact Us

support@slimbyrfit.com

We aim to respond to all enquiries within 1–2 business days.