Returns & Refunds Policy
Last Updated: June 2025
At SlimbyRfit, we want you to love your purchase. If something isnβt right, weβre here to help.
Eligibility for Returns
To be eligible for a return, items must be:
- Returned within 30 days of the delivery date
- Unworn, unwashed, and in original condition
- In original packaging with all tags attached
For hygiene reasons, we are unable to accept returns on items that have been worn, washed, or are not in their original condition.
Non-Returnable Items
The following items cannot be returned or exchanged:
- Sale or discounted items
- Gift cards
- Items marked as final sale
How to Initiate a Return
To start a return, please contact us at support@slimbyrfit.com with your order number and reason for return. We will provide you with return instructions within 1β2 business days.
Please do not send items back without contacting us first.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrectly sent. We recommend using a trackable shipping method, as we cannot be held responsible for items lost in transit.
Refunds
Once your return is received and inspected, we will notify you of the outcome. If approved, your refund will be processed to your original payment method within 5β10 business days.
Please note that original shipping costs are non-refundable.
Exchanges
We offer exchanges for a different size or style, subject to availability. Please contact us at support@slimbyrfit.com to arrange an exchange.
Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us within 7 days of delivery with photos and your order number. We will arrange a replacement or full refund at no cost to you.
Contact Us
We aim to respond to all enquiries within 1β2 business days.