Frequently Asked Questions

Orders & Shipping

How long does delivery take?
Australian orders typically arrive within 3–7 business days. International orders may take 7–14 business days depending on your location.

Do you ship internationally?
Yes! We ship to selected countries worldwide. Shipping costs and delivery times will be calculated at checkout.

How do I track my order?
Once your order is dispatched, you'll receive a tracking number via email so you can follow your parcel every step of the way.

Sizing & Fit

How do I know which size to choose?
We recommend measuring your natural waist and referring to our Size Guide before ordering. If you're between sizes, go up for a more comfortable fit.

Do your products run true to size?
Our waist trainers are designed to be firm and supportive. Always measure before ordering as sizing can vary slightly between styles.

Can I wear a waist trainer if I've just had a baby?
Many of our customers use waist trainers postpartum. However, we always recommend consulting your doctor or midwife before use, especially after a C-section.

Products

How long should I wear my waist trainer each day?
If you're new to waist training, start with 1–2 hours per day and gradually increase. Listen to your body — you should always be able to breathe comfortably.

How do I care for my waist trainer?
Hand wash in cold water with mild detergent and lay flat to dry. Avoid machine washing, tumble drying, or ironing.

Are your products latex-free?
We offer both latex and latex-free options. Product details are listed on each product page. If you have a latex allergy, please check the product description carefully before purchasing.

Returns & Refunds

What is your return policy?
Please visit our Returns & Refunds Policy page for full details.

My item arrived damaged — what do I do?
We're so sorry to hear that! Please email us at support@slimbyrfit.com with your order number and a photo of the item and we'll make it right.

Still Have Questions?

We'd love to hear from you. Reach out at support@slimbyrfit.com and we'll get back to you as soon as possible.